Woof Waggin'

Privacy Policy & Terms and Conditions

PRIVACY POLICY

Privacy Policy — Woof Waggin'

Last updated: May 2026

Thank you for visiting Woof Waggin' at woofwagginbft.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

When you interact with Woof Waggin' we may collect the following information:

Name, email address, and phone number

Your dog's name, breed, age, and health information including vaccination records

Your home address or service area for pickup and drop off purposes

Emergency contact information

Veterinarian contact information

Payment information processed securely through Stripe

Photos of your dog submitted through our intake forms

Information you voluntarily provide through our contact forms or communications

2. How We Use Your Information

We use the information we collect to:

Schedule and manage dog outing services

Communicate with you about your bookings, appointments, and service updates

Send SMS and email reminders, confirmations, and follow-ups

Process payments for services

Ensure the safety and wellbeing of your dog during our care

Improve our services and customer experience

Respond to your questions and requests

3. SMS Communications

By submitting your phone number through our website forms, you consent to receive SMS text messages from Woof Waggin' including appointment confirmations, reminders, and service updates. Message and data rates may apply. You can opt out of SMS communications at any time by replying STOP to any text message. For help reply HELP or contact us at [email protected].

4. How We Protect Your Information

We take the security of your personal information seriously. We use industry standard security measures to protect your data including secure data storage and encrypted payment processing through Stripe. We do not sell, trade, or rent your personal information to third parties.

5. Information Sharing

We do not sell or share your personal information with third parties except in the following limited circumstances:

With service providers who assist in operating our business such as payment processors

When required by law or to protect the rights and safety of Woof Waggin' or others

With your explicit consent

6. Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser settings. By continuing to use our website you consent to our use of cookies.

7. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child please contact us immediately.

8. Your Rights

You have the right to:

Request access to the personal information we hold about you

Request correction of inaccurate information

Request deletion of your personal information

Opt out of marketing communications at any time

To exercise any of these rights please contact us at [email protected] or (888) 417-9663.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy please contact us:

Email: [email protected]

Phone: (888) 417-9663

Website: woofwagginbft.com

Service Area: Beaufort County, South Carolina